With around 15 years of industry experience across Pharma & CRO, James has worked in a variety of roles across Clinical Development, Operations Management, Process Improvement and for the past 5 years Trial Master File and Document Management. Currently heading up the TMF Delivery arm within TMF Operations at the CRO Syneos Health, where he gets to utilize his passion for continuous improvement using meaningful metrics and KPIs on a daily basis
Join the Syneos Health team to discuss considerations when looking at differentiating between study-level TMF KPIs and KPIs focused on the individuals within the TMF process.
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